What is your return policy?

We are absolutely confident in the quality of our products and want you to feel the same way.

  • Pieces that are ready to ship and pieces that are stamped with a Made by Mary standard option are eligible for a full refund, exchange, or store credit within 30 days of delivery.
  • Pieces that are stamped with customer personalization are eligible for either 75% exchange or 75% store credit within 30 days of delivery. (No refunds will be issued)
  • Pieces that are labeled as final sale are not eligible for return or exchange.
  • Please note that original shipping fees will not be refunded. Only orders purchased with Re:do Shipping Protection are eligible for free shipping on returns/exchanges; all other orders are subject to shipping costs on returns/exchanges.

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