Shipping + Production
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Do you ship to PO Boxes, APO, and FPO addresses?
We do not ship to APO or FPO addresses at this time. So sorry about that! Feel free to use a different address if possible. -
Tracking numbers are provided for all orders via an after purchase email from Made By Mary. To check the status of your order, you can enter your tracking number in our Order Tracker or refer to your Shipping Confirmation email.
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How do I send a piece back in?
If you are mailing your piece in to be repaired or reworked, please mail your piece to: Made by Mary 753 W Honda Park Drive Bluffdale, UT 84065 Mail your piece in a small bag or box in a padded mailer. Include a note in the package that lists: Your order number Your contact information (name, e... -
International Shipping and Customs Policy
We ship to various countries. Please note that transit/shipping times can vary greatly. Packages are typically shipped within 7-14 days, but can be held up at customs for up to 4-6 weeks. Please be aware of this risk. Unfortunately, Made By Mary has no control over transit times as the customs pr... -
Please refer to your Order Confirmation email for the estimated production time. NOTE: Production time is exclusive of shipping time. Once your order has shipped, you will receive an email notification including an updated tracking number. To check the status of your order, you can enter your ...
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Each handmade piece is made-to-order and takes time. Timing is subject to change with high order volume. To view our current production time, see our Shipping and Production Times page. NOTE: Production time is in addition to the shipping time.